Terms & Conditions – preview.premium4less.com
Last updated: 30 January 2026
These Terms & Conditions apply to all purchases made through preview.premium4less.com.
By using our website and placing an order, you agree to be bound by these terms.
Business Information
- Premium4Less Limited
- Registered in England and Wales, Company No: 16223193
- Registered Address: 21 Chelsea Gardens, London, W13 0DS
- Email: marketing@preview.preview.premium4less.com
- Postal enquiries regarding data protection or orders can also be sent to the registered address.
- ICO Registration Number: [insert if applicable]
Governing Law: These Terms & Conditions and website use are governed by the laws of England & Wales.
Product Information
- Products may be sourced from third-party fulfilment partners, shipped internationally.
- Packaging, branding, or minor design details may vary.
- Customers are responsible for checking compatibility, sizing, and suitability unless explicitly stated.
- Electrical products: Ensure UK standard 230V compatibility.
Product Use & Safety
- Use products as per manufacturer instructions.
- Not liable for damage, loss, or injury due to misuse, improper installation, or failure to supervise children/pets.
Orders & Contract Formation
- A legally binding contract forms upon dispatch confirmation.
- We may cancel or correct orders before dispatch due to:
- Stock shortages
- Obvious pricing errors
- Suspected fraud
Delivery
- Estimated delivery: 7–21 working days.
- Delays due to customs, courier disruption, or force majeure are outside our responsibility.
- Risk passes to the customer upon delivery to the provided address.
Faulty Goods Procedure & Statutory Rights
- Contact us immediately if goods are faulty; provide order number and photographic evidence.
- We may offer repair, replacement, or refund.
- Customers retain statutory rights beyond 30 days under UK law.
Chargebacks
- We may dispute chargebacks with evidence including delivery confirmation, agreement to terms, and communication history.
RETURNS & REFUNDS
We want you to be satisfied with your purchase. Please read carefully.
1. 14-Day Cooling-Off Period
Under UK Consumer Contracts Regulations, you may cancel within 14 days of delivery. Items must:
- Be unused and in original packaging
- Electronics not activated, paired, installed, or registered
- Clothing retains hygiene tags
- Sealed items remain sealed
Refunds are processed within 14 days of receiving the returned goods (or proof of return). Refunds are issued to the original payment method unless otherwise agreed.
2. Non-Returnable Items
The following items may not be returned:
3. Faulty Items
- Contact us within 30 days with evidence.
- Allow reasonable troubleshooting.
- Remedies: repair, replacement, or refund (does not affect statutory rights).
- Customers are not responsible for return shipping of faulty items.
SHIPPING POLICY
Processing Time
Orders processed within 1–3 working days.
Delivery Times
Estimated delivery time: 7–21 working days.
Delays may occur due to:
Customs clearance
Courier disruption
Seasonal demand
Delivery times are estimates only and not guaranteed.
International Fulfilment
- Products may ship from international warehouses.
- Tracking information will be provided where available.
Lost Parcels
- If tracking confirms delivery, we are not responsible for theft after delivery.
- If a parcel is lost in transit, please contact us and we will investigate with the courier.
Homepage Disclaimers / Promotional Transparency
- No hidden fees: All prices include taxes (if applicable) and are clearly displayed before checkout.
- 25% Off Storewide: Promotional discount, applies to all eligible products, may change without notice.
- Secure Payments: Payments processed via trusted third-party providers.
- Returns & Refunds: Compliant with UK law; statutory rights unaffected.
- Delivery Times: Estimates only; delays may occur.
